Good Business Practices in the Fast Food Industry in Pakistan
A company's marketing
strategy is critical to its overall success. If you don't have a plan in place,
it might be difficult to set realistic targets and goals. When developing a
marketing strategy, it is critical to do a macro environment study of the business's
operating environment. This study takes into account political, economic,
social/cultural/technological/legal, and environmental variables. External
factors may have a significant impact on any organisation, big or small. The
company has no influence over the external environment. The marketing strategy
must take environmental factors into account if it is to be thorough in its
assessment of current market trends and conditions. It's like going down a road
that might lead to a company's brand being tarnished due to a lack of marketing
and financial success (Kimes and Robson, 2004).
Sustainability
A restaurant's environmental
effect may be reduced by addressing problems such as sustainable farming,
reducing their carbon footprint, streamlining their supply chain, cutting down
on food waste and packaging, as well as conserving water and electricity. A
restaurant's commitment to sustainability includes not just doing its bit to
protect the environment, but also providing its patrons with the option to do their
part as well! Nowadays, diners choose where to eat depending on a company's
ideals. As a result, they get the most out of their money and feel like they're
having a positive impact on society (Alias et al ., 2021). One study for the
Sustainable Restaurant Association found that over 80% of respondents used
sustainability as a decisive factor when selecting where to dine out. CGA and
UK Hospitality conducted a poll that indicated that 83% of respondents want
hospitality firms to engage in sustainable practices, and 41% stated they would
be ready to pay extra for a more sustainable eating experience. Aside from
assisting the environment, being a sustainable restaurant has other advantages
for your company. These factors make it advantageous for your company to invest
in a long-term plan (Roberts and Barrett, 2011).
Company's Place of Business
Only in recent years has
society grown worried about the detrimental impacts of human economic and
productive activities on the environment, even though this link has existed for
a long time.
It was formerly thought of as
a self-contained system in which economic actors, consumers, and producers were
acting rationally to maximize their well-being, without taking into
consideration the social and physical context in which they were operating.
Historically, environmental harm was not a serious concern since nature was
able to handle most of the issues associated with production, distribution, and
consumption via recycling and biological processes. However, this has all
changed. Recent societal and institutional concerns about environmental
degradation have put pressure on firms to adopt more environmentally-respectful
practices (Jeong et al., 2014).
Good Practice of Business
Product and service
offerings; manufacturing processes; supply sources; marketing strategies and
consumer advertising campaigns; sales and profit margins; pricing techniques
and people are all covered under the phrase "Business Practices,"
which spans a broad variety of issues (Trafialek et al., 2019).
Bad Practice of Business
Here are some of the worst
business practices to steer clear of.
Contravene the Law
To state the obvious, small
companies should strive to operate within the bounds of the law at all times.
If you're not careful, you'll pay the price, either by losing consumers or
paying hefty penalties.
Take a Chance
At the very least, small
firms require a broad business strategy. What are you aiming for? What's the organizational
structure of your company? How do we intend to accomplish these objectives?
It's always possible for us to make changes as we go along. But if you just go
with the flow, you'll likely end up unorganized and off-track.
Keep Your End in Sight.
Even after you've developed a
strategy, it's a good idea to give some leeway for alterations. You'll probably
get new knowledge or discover which approaches work best. Because of this,
don't merely adhere to a belief system that you've demonstrated to be incorrect
(Woodside., 2016).
Overextend Yourself
43 percent of small firms,
many of which are one-person enterprises, attempt to manage their marketing. In
the eyes of the industry, however, this strategy might put small firms under
too much pressure and reduce the efficacy of their marketing efforts. Moreover,
this principle may be applied to a wide range of different fields. While hiring
or outsourcing may cost money, doing it on purpose may frequently result in far
higher profits.
Don't Hire Without a Plan.
We must, however, ensure that
whatever hiring or outsourcing we do will benefit our company. Is there enough
money in the bank to hire a team? Why should you work with us instead of doing
it yourself? What impact will they have on your bottom line? Before taking on
new team members, you should be able to answer these questions.
Over-Supervise Your Employees
You should be able to put
your faith in your team after you've assembled one. That is why it is so
critical to have a smooth recruiting procedure. Doing everything for them or
changing what they do won't save you any time in operating your firm; it only
makes them unhappy (Martinuzzi and Krumay, 2013).
Good business practices
In Pakistan, the fast food
business is well-liked. McDonald's, KFC, Pizza Hut, Pizza Express, and Subway
are examples of global fast food franchises that appeal to the upper-middle
class. To ensure cultural, ethnic, and communal values are protected, multinational
firms like these frequently change their menus to suit the Pakistani
preferences of their franchisees.
Ø The following choices for
starting a fast food company might be examined based on the current market
trend (and ranked according to the magnitude of the investment):
· Getting rid of only kiosks,
which only need a counter and a cooking space to complete takeout orders, is
the least costly choice. Food Break in Bahadurabad, Karachi, for instance.
· Outdoors or in an open area
without cover After the takeaway-only setup, the open seating layout is
completed. Plastic tables and chairs are also included in the package for
serving customers. For instance, Boat Basin in Karachi has Tipu Burger,
Flamingo, Roll Inn, and Chicks & Chips.
· The term "mix setup"
refers to a set-up that incorporates elements from both the outside and the
inside. Furniture for indoor use is of higher quality than that for outdoor
use. Karachi's Boat Basin is home to Jan Broast, Nihari Inn, New Handi Inn, and
Café Peshawari.
Stakeholders and the market's position
McDonald's is by far the most
popular chain of quick-service restaurants (QSRs). Over $40.5 billion U.S.
dollars will be earned by the corporation in 2020, which is nearly 19 billion
dollars more than its nearest competitor Starbucks (Alvesson and Sveningsson,
2003).
Conclusion
Over ninety-five percent of
all enterprises and the bulk of private sector GDP, income and job creation, and
social and environmental consequences are accounted for by SMEs, making them
critical to the health and stability of the global economy. It's important to
have a well-defined brand identity, a well-trained and helpful staff, a
well-thought-out menu, and an effective marketing strategy for your
best-selling products if you want to succeed as a restaurant owner.
Task No. 2
It doesn't matter what a country's
economy is like since food businesses make money regardless of the state of the
economy. It's because they're starving. Because of this, it is reasonable to
believe that the food industry is less vulnerable to dangerous external
variables. If the quality, costs, and marketing of the firm are well-managed,
the business will grow and prosper quickly. The following is a comprehensive
guide on beginning a restaurant in Pakistan, based on interviews with several
restaurant and food industry operators (Kureshi et al., 2009).
The first step is to acquire
an appropriate piece of land. Only until a person has sufficient understanding
of the food company may he or she purchase or rent land that meets the firm's
needs. The recent rise in property values, especially in commercial districts,
has made it difficult for new investors and even established ones to get into
the market (Aziz et al., 2017).
In places like Islamabad,
commercial districts catering to affluent residents have seen a rise in rent
costs, although this is confined to certain regions. When shopping for a home
outside of the big cities like Lahore, Karachi, and Islamabad, the pricing
varies, but it is still less expensive than in large metros like Karachi and
Islamabad (Hanif and Irshad, 2018).
In the eyes of many,
marketing is a business's competitive advantage. For example, marketing
strategies vary from country to country and city to city depending on the
social, cultural, and economic contexts in which they operate. For each company
operating in a certain context, the contrast between marketing strategies based
on location, timing, and performance might be the deciding factor. A company's
marketing strategy and techniques change during its lifecycle.
Several firms in Karachi use
unusual marketing strategies, including some of the city's most prominent
corporations. Restaurant and Caterer businesses are examined in this research
for the marketing advantages, their function, and their outcomes.
Mid-scale restaurants are a
popular option for those that have a clearer vision of what they want to do in
the culinary world. Businesses who seek to operate a restaurant in this
category often do market research to see whether their concept will succeed in
the area. Chefs and front-of-house management may have less of an impact on the
success of a restaurant than previously thought. The design, branding, and
marketing of a food service company like this may take a lot of time and money
(Dar et al., 2017).
Mid-scale restaurants are
between fast food and fine dining establishments. They provide whole meals at
pricing that their consumers think is reasonable. With a variety of limited and
full-service choices, Midscale provides something for everyone. Full table
service may be seen at more upscale establishments. Mid-range hotels tend to
cater to families and provide a more relaxed atmosphere with the impression of
excellent value for money. Higher-end steakhouses have a more refined ambiance,
serve bigger portions of greater-quality meat, and demand a higher premium for
their services. They may have a fine-dining atmosphere in terms of decor, but
they cater more to adults than families, and as a result, visitors have greater
privacy (Khalique et al., 2011).
In addition to making a
positive impact on the environment and mankind, good food management and waste
reduction can also save you money in the long run. As a result, your
restaurant's income will always exceed its expenses, which implies that it will
always be profitable. As a result, it's clear that doing so is the proper thing
to do, and that it's preferable to do it now than to wait until the future.
Food waste reduction is easy to ignore when faced with the many other obstacles
that come with operating an effective restaurant. Approximately 22 to 33
billion pounds of food waste is generated in the United States every year. A
total of 7 to 11 billion pounds is generated annually by institutions including
schools, hotels, and hospitals. Wasted food bought by restaurants accounts for
between 4% and 10% of total purchases. Approximately $25 billion is wasted in
the restaurant sector each year, according to Restaurant Hospitality. A
restaurant's expenditures may be reduced by 2 to 6 percent by preventing food
waste (Prasanna et al., 2019).
Small to Medium-Sized Construction Business
Pakistan has an estimated 2
million micro, small, and medium-sized businesses. Four hundred and forty
thousand in the manufacturing sector; six hundred and thousand in the service
sector; and one million in trade (retailers). An economy's growth depends
heavily on the activities of small and medium-sized businesses (SMEs). Even if
Pakistani SMEs make a smaller contribution than those in other nations, their
importance cannot be overstated. Small and medium-sized enterprises (SMEs) face
a wide range of challenges that make it difficult to contribute to the GDP of a
country (Bos‐Brouwers, 2010).
Good practice
In humanitarian and
development work, Construction Good Practice Standards provide a baseline of
accepted best practices for the administration of construction projects.
Construction operations must be carried out to a minimum degree of safety,
sustainability, and effectiveness, as defined by the standards. Simple language
may be used in every circumstance, but the strategy used to obtain a
stand-alone result will vary greatly and must take into account the unique
problems of each case (O’Gorman, 2001).
Bad Practice
Pakistan's building industry
has been plagued by several issues, including housing shortages, cost/time
overruns, and construction faults, over the previous two decades because of the
country's poor pace and limited capacity.
Conclusion
Strong economic resilience in
an increasingly competitive and difficult economic climate depends on an active
and vibrant small and medium-sized business sector. Enhance the contribution of
the private sector to the growth of small and medium-sized businesses.
Successful construction project management relies heavily on meticulous,
long-term planning. It will take more time and effort to design a complicated
project. Researchers and service managers alike have paid close attention to
the issue of delivering high-quality service in restaurants. According to
conventional wisdom, providing high-quality service is essential to keeping consumers
happy, generating profits, and expanding a company's market share.

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